What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why is my StoreJet Cloud used up 1% of storage capacity before use? How can I share files with different users on a StoreJet Cloud? What is the maximum number of concurrent connections to the StoreJet Cloud? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started