My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related What should I do if the storage capacity of my JetDrive Go has suddenly shrunk? Why do I receive the message, “File format not supported!”, after formatting my JetDrive Go once I open the JetDrive Go App? The JetDrive Go can work with my mobile device. Why can’t my computer recognize it? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started